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Policies and Procedures

Details on Appraisal Transfers, Trust & Lock Policy and CEMA Approvals.
Appraisal Transfers Image
The following guide contains procedures for Transferred Appraisals, as well as some frequently asked questions about this process.
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CEMA Approval Image
New Penn requires all loans for which a CEMA will be prepared to be closed using a New Penn CEMA approved attorney, as found on the following list.
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CEMA Attorney Info Image
New Penn requires all loans for which a CEMA will be prepared to be closed using a New Penn CEMA approved attorney, as found on the following list.
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Closing Agent Approval Image
To obtain closing agent approval with New Penn, we will require the information contained in this document, to be provided to your assigned Account Manager.
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Credit Enhancement Policy Image
The policy sets forth (1) the score range and credit profile required to pursue credit enhancement; and (2) documentation requirements and process for credit rescoring
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Disaster Policy Image
When a property is located in a Presidential Declared Disaster Area, we must verify the structure is sound and not negatively impacted by the Disaster.
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Loss Payee and Insurance Info Image
This Document contains New Penn's Mortgagee Clause and Loss Payee Clause, as well as Title and Insurance Requirement Highlights.
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Trust Policy Image
This guide contains an overview of New Penn Financials Trust Policy and Procedures. If you have any questions, please don't hesitate to call your Account Executive.
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Lock Policy Image
Our lock policy should answer most of your questions regarding the lock process and pricing guidelines.
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Fannie Mae Guidelines Image
This link takes you to Fannie Mae's Single Family Guides.
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FHA Handbook Image
Here's the link to the Federal Housing Administration’s (FHA) Single Family Housing Policy Handbook 4000.1 (SF Handbook).
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Freddie Mac Guidelines Image
Here's the Freddie Mac Single-Family Seller/Servicer Guide for your reference.
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USDA Handbook Image
This takes you to The Regulations and Guidelines section of the United States Department of Agriculture Rural Development website.
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VA Handbook Image
This takes you to the Web Automated Reference Material System (WARMS) page of the U.S. Department of Veterans Affairs website.
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If you have more questions contact us here